Waagenet, the e-commerce channel of Gram Group in the German-speaking market, is seeking a dynamic and capable Internal Sales Representative to join our growing e-commerce team.
This role is ideal for a proactive, self-motivated professional fluent in German, eager to drive sales and deliver exceptional customer support on our e-commerce platform.
The successful candidate will act as the primary contact for customers interested in our weighing solutions, ensuring a seamless, supportive purchasing experience.
As part of Gram Group, a leading manufacturer in the industrial weighing sector, Waagenet specializes in innovative and effective weighing solutions tailored for diverse business needs in Germany, Austria, and Switzerland.
Our commitment to quality, accuracy, and customer satisfaction has made us a trusted name in the industry.
Key Responsibilities: Provide thorough product guidance to potential and existing customers, assisting them in selecting the most suitable weighing solutions for their needs.Prepare and follow up on quotations, maintaining effective communication with clients to maximize sales opportunities.Proactively enter orders and manage customer inquiries via phone and email, delivering prompt and reliable customer support.Acquire and deepen technical knowledge of our products to enhance sales potential and customer satisfaction.Collaborate with sales and technical teams to stay informed on product knowledge and sales strategies. Requirements: Proficiency in German and either Spanish or English for internal communication.Proven experience in sales or customer support, preferably within a B2B environment.Strong ability to learn and understand technical products; experience in selling technical products (hardware, software, industrial equipment, etc.)
is highly valued.Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.Strong organizational skills and the ability to manage multiple tasks efficiently.Self-starter with a results-driven approach and the ability to work independently. What We Offer: A dynamic, supportive work environment with opportunities for professional growth and development.A competitive salary and benefits package.The chance to be part of an innovative, industry-leading company in the e-commerce sector for industrial weighing.
Interested candidates are invited to submit their CV and a cover letter highlighting their suitability for the role and language proficiency.
We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.
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