Inside Sales & Key Account Management For Strategic Accounts

Sandvik Española, Coromant Division is looking for a team member
Inside sales key account management for strategic customers As a Customer Value Specialist and Inside Sales Team Member for Key Customers you will become the architect of customer relationships.
Your main responsibility will be to enhance the customer experience for our key customers, acting as a consultant and problem solver.
Your ever-changing "daily business" : Elevate our most important customers to a whole new level by monitoring their operational activities and improving their customer experienceYou will work hand in hand with our field sales team to realize customer development plansBetween inquiries, orders and complaints, you will maintain an overview and ensure that contracts meet the agreed conditionsIn day-to-day operations, you collect and maintain data and proactively analyze it to identify trends and patterns that help improve products and servicesBy monitoring KPIs and SLAs, you will initiate projects as required and accompany our customers on a journey of strategic developmentYou will become a cross-selling and upselling professional to drive our value-added services and ensure maximum data qualityInstead of just being there you will actively participate in sales meetings and events with key customersYou know what our customers want - even before they know it themselvesThis is what sets you apart : You are a team player and equally passionate about your own projectsYou always find ways to oversee several tasks at the same timeThanks to your analytical and business mindset, you can solve any challengePlanning, organization, sense of urgency and excellent communication skills are among your strengthsYour positive attitude and solution-oriented thinking allow you to work independently and flexiblyYou still understand me? Then you've got what we need!Proficient in French at negotiation levelYou already know your way around SAP / EBP and Office365 and our CRM system Dynamics in your sleepWith your experience in Sales Operations and / or Business Development Management you convince usWhat we offer : A top modern office with free parkingCompetitive work schedule and holidaysCompany pension scheme, private health insurance when applicableUp to 2 days home office per week
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