- (Inicio Inmediato) Account Operations Manager For Global Tier 1 Accounts [Rde113]

Account Operations Manager for Global Tier 1 AccountsApply locations: Bucharest, Bucuresti, Romania; Sant Cugat del Valles, Barcelona, SpainTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: 3138293Description:The Global Account Operations Manager (GAOM) is a key role within the management of our top customers. The GAOM is responsible for managing the end-to-end relationship with selected Tier 1 Global Accounts from an operational point of view. This includes:Setting up new customersEnsuring Service Level Agreements are metManaging large escalationsSolving complex issuesTranslating the needs of the customer into an operational planStriving for continuous efficiency improvementsHolding Business Reviews with the customer where neededThe GAOM works closely with the operational teams in Sales Operations, Supply Chain, Customer Services, as well as Sales and country management. The GAOM is a key member of the account team.
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