In-store Field Coach in Luxury Beauty Travel Retail Passionate about training and the beauty industry? We are looking for a beauty professional like you, who enjoys coaching and mentoring Beauty Consultant colleagues to strive for excellence, innovation, and be fearless champions for Coty in the beauty industry in Travel Retail. RESPONSIBILITIES As our In-store Field Coach, you are responsible for training the talent of Beauty Consultants. As COTY's field expert, your mission is to elevate and optimize the performance of our Field Force through strategic coaching and mentoring initiatives in-store. Your main focus: In-Store Coaching In your assigned scope, cultivate a close relationship with Beauty Advisors and conduct a thorough assessment of their proficiency levels to build a precise diagnosis. Craft personalized coaching paths for each Beauty Advisor, tailored to their career ambitions and capabilities across all categories. Assist the team in setting individual goals, supporting them in achieving those goals, and providing consistent follow-up. Ensure Beauty Advisors have a thorough grasp of their targets, incentives, and reinforcing efforts to drive overall sales performance as the ultimate objective. In-Store Mentoring Offer personalized mentoring to our Beauty Advisor teams, tailored to align with COTY's Iconic selling ceremony. Conduct regular in-store mentoring and demonstration sessions for Promotion & retailer Generic staff through engaging animation initiatives. As the in-store expert, your role involves explaining, answering questions, demonstrating, sharing experiences, and providing advice to our Beauty Advisor teams. Ensure a flawless in-store experience by emphasizing the attitude, grooming, Point of Sale (POS) environment, merchandising execution, and dedication to service excellence of the Beauty Advisors. Ensure the smooth integration of Beauty Advisors' training and educational insights into in-store operations, encompassing sales expertise, soft skills, and product proficiency. Assessment & Reporting Consistently deliver detailed reports to your line manager outlining the progress and challenges faced by each Beauty Advisor, while also offering guidance to the RS on the action plan to pursue. Collaborate and coordinate with the training team to align educational initiatives with goals and ambitions. The team comprises four In-store Field Coaches/Mentors. You will collaborate closely with the Education leadership team and various departments, including Sales, Marketing, and Merchandising. All your colleagues are passionate about the industry, collaborative, and possess strong entrepreneurial skills. YOU ARE A COTY FIT You are passionate about beauty. As an experienced In-store Field Coach, you have a minimum of 3 years of experience in coaching beauty consultants, and you get energy from working in a fast-paced, diverse, and international environment. Other than that, you: Availability to travel and visit our retail stores as required (up to 80%). Bachelor of Science (BSc) degree in Education, Human Resources, Leadership, or a related field. Proficient in spoken and written English. Possession of additional certification in coaching/mentoring is a plus! Exceptional communication skills. Self-motivated, business-driven mindset, and result-oriented. Skill in inspiring and motivating employees to attain sales quotas. Confident, influential, and dynamic when interacting with others. Good interpersonal skills – smiling, responsible, accountable, listening skills, and good with people. Enjoy working in a team and demonstrate leadership skills. Strong coaching and mentoring skills and ability to observe, advise, and inspire. Creative thinker and problem solver. Able to remain calm and pleasant, and to travel and work with a flexible schedule. Excellent grooming and neat appearance. Fluent English and native level of Spanish. OUR BENEFITS As our In-store Field Coach, some of the benefits you will receive are: A salary that matches your knowledge and experience. Sales incentives. Health insurance, life insurance. RECRUITMENT PROCESS A telephone/online introductory meeting follows. A first online/in-person interview. A second interview. You will receive a proposal with the terms of employment. ABOUT COTY Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. For additional information about Coty Inc., please visit www.coty.com/your-career.
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