Job Description: Responsible for assisting the Human Resources Management in the daily running of the Human Resources Department. Paying a key role in the organization and delivery of recruitment, total compensation, colleague relations, performance management, and training and development.
Position is responsible for supporting the department to achieve and exceed goals that are outlined in the Human Resources and Hotel Business Plan by providing a consistent high standard of service to meet or exceed the needs of colleagues as and when required to enable business success. Ensures compliance with local regulations and Standard Operating Procedures.
Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist colleagues with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Maintain applicant flow, orientation, and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with the orientation of new colleagues.
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all colleague records and files (e.g., interview documents). Support the processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to colleague relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary.
Answer phone calls and record messages. Create and type office correspondence using a computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, and information systems. Follow all company policies and procedures and maintain the confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other colleagues.
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