Hotel Operations Specialist- Groups- Sofia/Madrid Last updated on September 23, 2024 WHY KENES:At Kenes, we foster a family-like work environment within a global company.
We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth.
We believe in empowering our employees with knowledge and skills that propel their careers forward.
Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.RESPONSIBILITIES:•Provide excellent customer support to all Kenes Group clients;•Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.
;•Update the Kenes Group allotment systems with the necessary data;•Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines;•Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world;•Meet and exceed the hotels' operations targets;•The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year);REQUIREMENTS:•Bachelor's degree – an advantage;•Minimum of two years of experience in hotels, tourism, travel, or the events industry;•Knowledge of rates and other established concepts in the hotel industry – an advantage;•Extensive experience in a global work environment;•Fluent English, verbal and written communication, other European languages – an advantage;•Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems;In case you are interested in this position, please submit your CV in English.Only short-listed candidates will be contacted.All documents will be treated with the strictest confidentiality!
Job Category: Hotel Operations Job Type: Full Time Hybrid Job Location: Madrid Sofia Apply for this position Full Name * Current Residency * Email * Phone * Upload CV/Resume * Maximum allowed file size is 2 MB.
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