Job Description - Hilton Meetings Coordinator (HOT0AX8B)
Job Number: Work Locations Hilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042
What will I be doing? As a Hilton Meetings Coordinator, you would be responsible for assisting in the planning, organization, and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist with the planning, organizing, and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
Assist food and beverage service throughout banquet functions to ensure quality service and product quality.
Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner.
Process banquet checks accurately and efficiently for payment.
Ensure guest satisfaction throughout the meal service.
Troubleshoot and resolve any issues that may occur during events.
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local, and company regulations.
What are we looking for? A Hilton Meetings Coordinator is always working on behalf of our guests and clients and as a team with your coworkers. To fulfill this role successfully, you need to have the attitude, behavior, skills, and the following values:
Administration and organization skills
Know how to listen to suggestions and critics
Be committed to delivering high standard customer service
Strong ability to prioritize and manage multiple tasks in a fast-paced setting
Take initiative
Teamwork
Excellent communication skills in both Spanish and English
It will be advantageous in this position if you demonstrate the following skills and differentials:
Experience in hotel
Experience in a similar function
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Diversity, Equity & Inclusion is at the core of who we are. We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures, and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves.
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