Hi, we're Fever! We're excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: To democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
About The Department: Having many products and countries, we need to make sure everything runs smoothly. As the operation team, we help supervise operations across Fever teams and identify and prioritize needs.
Our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all stakeholders. We are seeking an experienced Operations Manager IT to join our team. Your exceptional leadership skills, project management expertise, and ability to optimize operational processes will be instrumental in achieving project success and team development.
About The Role: Plan, execute, and monitor IT-related projects, including scope, budget, resource allocation, and timelines, and oversee the successful execution of the projects from initiation to closure.Lead, mentor, and motivate project teams, fostering a culture of excellence and collaboration while ensuring the team's work aligns with company goals and standards.Continuously review and enhance IT operational processes to improve efficiency and effectiveness, promoting automation and best practices.Develop and manage the IT operations budget, identify cost-saving opportunities, and optimize IT expenditures.Provide regular updates to senior management on IT operations, projects, and key performance indicators (KPIs).Collaborate with third-party vendors, negotiate contracts, and ensure service level agreements are met. About You: 4/5+ years in a project management role or consulting background. Previous leadership experience is required.Proven experience in IT operations management, with a focus on IT support, project management, and infrastructure management.Bachelor's degree in Engineering, business administration or a related field (or equivalent experience).Strong leadership and team management skills, with the ability to motivate and develop a team.Fluent English and Spanish. Other languages are a plus.Strong analytical and problem-solving skills, with the ability to make data-driven decisions.Excellent organizational and multitasking abilities, with a keen eye for detail.You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.You'll have strong communication skills and a proven track record of building positive working relationships.Curious and keen to push boundaries and try new concepts. BENEFITS & PERKS: Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.Opportunity to have a real impact in a high-growth global category leader.40% discount on all Fever events and experiences.Work in a location in the heart of Madrid, with possible travel across our markets.Home office friendly.Responsibility from day one and professional and personal growth.Great work environment with a young, international team of talented people to work with!Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.Gympass.English Lessons.We have free food, drink and fruit at the office!Possibility to receive in advance part of your salary by Payflow. Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch. Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
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