.With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen.Job DescriptionAs the Head of Revenue Operations, you will play a pivotal role in leading and mentoring a team of 12 Revenue Operations professionals. Establish a best practice framework adapting to the different current needs, to future growth, encouraging best practice and collaborative working, develop strategies to maximize revenue across all channels, and implement scalable processes to drive productivity in our customer-facing units, reporting directly to the CEO, and functionally into our Global VP of Revenue Operations.How will you impact our mission:Be a trusted advisor to the Marketing/Sales/CS and country leadership team - drive strategic decision-making and act as their main point of contact for business needs, insights and guidance.Develop and implement strategies to optimize revenue generation across all channels, including sales, marketing, and customer success operations.Design and implement scalable processes and systems to streamline operations and enhance productivity of our customer facing units.Work closely with finance and executive teams to forecast revenue, analyze sales pipeline, and drive strategic decision-making.Implement and manage sales and marketing technology stack, including Salesforce/HubSpot
