HEAD OF HR CONFLICT MANAGEMENT IN OCBA (BASED IN ANY OCBA-HUB)ES
Full Time
Human Resources
Do your skills and experience not precisely match the requirements? MSF-OCBA is an organization committed to promoting diversity and equity by providing equal access to professional opportunities. We understand that women, people of color, indigenous individuals, members of the LGTB+ community, and other underrepresented groups often hesitate to apply for employment if they don't meet all the requirements. At MSF-OCBA, we strive to create a diverse, inclusive, and genuine workplace. Therefore, if you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions. GENERAL CONTEXT
Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed, or political affiliation.
GENERAL OVERVIEW AND OBJECTIVE OF THE POST
As stated in OCBA's Strategic Orientations, one of the main priorities at organizational level is to ensure a safe and healthy working environment for all staff, beneficiaries, and the communities in which we work.
To complete this mapping of resources, OCBA is looking for an HR Conflict Manager, with the ambition to create a specific Conflict Management Unit and reinforce the early detection and continuous follow-up of cases of mismanagement and misconduct.
The management of these situations needs to be channelled through the HR functional line in a proactive and consistent manner. The new HR conflict manager will work to reinforce the current structure of HR teams at all levels, providing tailored frameworks, resources, and tools to ensure that HR managers have the skills and tools to manage these situations.
MAIN RESPONSIBILITIES:
DESIGN and IMPLEMENT an HR Conflict Management Framework for the global workforce:Lead the identification of current gaps in the HR conflict management process.Lead the definition of a strategic framework that integrates all these different processes.Lead the definition of a 2-year strategic plan to guide the deployment of an HR Conflict Management culture in OCBA.Accompany key HR actors at all levels for a consistent deployment and application of the framework.DEPLOY and COORDINATE an OCBA HR Conflict Management Unit for the global workforce:Define, deploy, and coordinate the resources required.Lead all processes to ensure capacities to channel, accompany, support or advise HR conflict management.Support focal points in the management of cases at field level.Ensure networking of external resources supporting timely evaluations.Support decision making with a clear and updated typology of facts.Manage efficiently and adequately the human and financial resources allocated.Identify the tools needed to facilitate the adoption of the new conflict management framework.ENSURE proper reporting and follow up of cases of mismanagement and misconduct:Ensure an iterative process of assessing the impact of the new framework.Propose standard and quality case management reports.Define a system to compile all documents and data related to these cases.Update the defined database in a timely manner.Liaise with HR management in the field on record keeping.Ensure follow-up and implementations of recommendations and sanctions.PROMOTE consistency and added value within the full mapping of resources on conflict management:Full partnership with OCBA Behaviour Unit.Alignment with Operational Cells and CMTs at field level.Collaboration with Pool/Career Management.Coordination with other Operational centers.Direct link with OCBA Head of Departments and Units.Support to focal points in F2F teams.Exchange with Admin and Labor Relations.Direct link with HR Direction.Collaboration with Staff Care Area.Collaboration with Learning Unit, TPSU and DEI Unit.SELECTION CRITERIA Degree / studies in leadership and /or workplace conflict resolution.Demonstrated experience managing cases of misconduct/harassment.Excellent conflict management and problem-solving skills.Demonstrated experience in HR policies and practices.Good communication skills in English; French, Arabic or Spanish are an asset.Digital skills (Word, Excel, Power BI, SAP…).Minimum 2 years MSF field experience will be an asset.Experience in Project management and stakeholder networking.Experience in Team management.CONDITIONS Position based in any MSF OCBA Hub.Permanent position with a minimum commitment of 2 years.Full-time job.Annual gross salary: HQ-4C level + secondary benefits.Starting date: Mid November 2024.HOW TO APPLY To apply, please submit your CV and cover letter.Closing date: November 3rd 2024, 23:59 CET.MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. All applications will be treated with the strictest confidence. Médecins Sans Frontières invites those persons with a recognized disability to apply for the above-mentioned position.
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