About Us
At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps, and over the phone. Last year, we helped nearly 300 million clients, and thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk, or trusted us with their business-critical international payments.
At XE, we share the belief that behind every currency exchange, query, or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our three key brands – XE, HiFX, and Ria Money Transfer – to become the business that XE is today.
How will you help XE become more successful?
Reporting to the Chief Dealer, you will need to be an expert in all FX Risk management tools including Spot, Forward, and Structured FX Options. The Dealer's key duty is to manage the day-to-day requirements of a portfolio of corporate trading clients while operating alongside the function of the Spanish Corporate FX dealing team. You will ensure foreign exchange contracts are dealt with properly and will answer and solve all client queries in a timely and professional manner.
What you'll do Review, build and position FX trading strategies with corporate clients from varied industries.Work with the CD to ensure effective implementation of desk initiatives.Consistently and actively call clients and answer emails.Maintain up-to-date records of client's activities and requirements within the company's internal systems.Build relationships with customers, affiliates, and other internal stakeholders.Ensure all customer onboarding is performed in accordance with regulatory requirements and XE policies and procedures.Ensure training provided is implemented.Manage retention levels at the expected and targeted position.Manage all client complaints in a professional manner, escalating where needed.Who you are
Proficient in mechanics of all risk management tools with at least 2 years' experience in building FX trading strategies with corporate clients. Relevant qualification for certification to enable selling of Structured FX Options (derivatives); CISI Level 3 Certificate in Securities and Level 3 Certificate in Derivatives. (Level 4 Diploma in Investment Advice desirable but not essential).
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