Responsibilities: Direct and manage electronic and printed subscriptions for all campuses belonging to the resources subscribed by the Library.
Responsible for new projects related to electronic resources, price negotiation, licenses, rights, access, perpetual data, analysis of content overlaps, coverage, tutorials, etc.
Annual negotiation with the providers of said resources at a global level.
Diagnosis of electronic resources and resolution of access incidents that can be detected proactively.
Initiation of trials or test periods before the possible hiring of new resources and cancellation of subscriptions.
Control of the bibliographic heritage of the institution.
Management of purchase orders and their relationship with the corresponding invoices through the procurement module included in the integrated web-scaled system: WMS (WorldShare Management Services).
Management of the use (metrics and data) of the electronic resources subscribed by the library and analysis of use and possible renewal with the requestors of the resources.
Management of consortium subscriptions, metrics, annual and weekly reports, certifications, accreditations, degree, program, alumni, faculty addresses, etc.
Administration, organization, and operation of IE press subscriptions for all campuses, whose typology is international and national press, electronically.
Coordinate the library management of the Campuses to guarantee the correct functioning of all the services and products for the clients in said campus, making sure that they have a first-class experience.
Chat management, WhatsApp, among others for fluid communication with customers and to provide instant service and add value.
Working hours: From 11 a.m. to 4 p.m. and from 5 p.m. to 8 p.m. From Monday to Friday.
The Saturday that he/she works, they will start working that week at 12:00 noon from Monday to Thursday, to recover the 4 hours on Saturday (one Saturday yes, two Saturdays no).
Qualifications: Bachelor's degree.
Fluent in English and Spanish.
Teamwork skills.
Creativity, resolution, dedication to service and customer orientation, promoting continuous improvement actions and continuous learning approach.
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