Madrid, Spain - Tech Hiring - 2879236Job Description:Wipro Ltd, with more than 75 years of expertise and more than 240,000 employees across 6 continents, delivers Global Information Technology, Consulting, and Business Process Services in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics, and Emerging Technologies for international leading organizations across the world in diverse domains such as Aerospace and Defense, Capital Markets, Banking, Retail, Utilities, Platform and Software Products, Healthcare, Insurance, Oil and Gas, and many others.Alongside large international partners such as Amazon, Google, Oracle, Microsoft, and Salesforce, we strive to empower our clients' success across our values: being passionate about client success, treating every person with respect, being global and responsible, and maintaining unyielding integrity in everything we do.Should you want to be part of a Top Employer winner and fastest-growing organization, please read further.
Our diverse and global footprint includes:More than 1,200 active global clientsPart of NYSE TMT Index100+ nationalities represented35%+ women employeesWe are looking to recruit a Helpdesk Support Desktop Administrator (M/F) based in Madrid.Your role will be to:Troubleshoot hardware, software, and operating system issues and fix them without impacting or violating hardware warranty or customer security compliance requirements.Log tickets and follow the ticket handling process as per priority.Handle senior executive/VIP/VVIP clients.Minimum Requirements:At least 3 years of experience providing IT Infrastructure field support.Skilled in desk-side support and PC break/fix including basic administration of Windows O/S.Experience with anti-spyware and anti-virus software.Some knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.Smart hand support for peripheral and networking hardware, including but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels under 'Smart Hands' capability.Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.Fluency in English and Spanish.
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