Guest Relations Intern In Thailand - (Madrid)

Empresas: RMC AsiaRMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas' team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, you'll have the chance to learn from and collaborate with industry experts, all while immersing yourself in Hua Hin's mesmerizing scenery. Get started and send your application today! DETAILS ? Host: A 5-Star Resort by Aleenta Resorts & Spas ? Destination: Hua Hin, Thailand ? Department: Front Office ? Program: Hospitality & Business Internship ? Duration: 6 - 12 months ? Intake: June - September 2024 GUEST RELATIONS - RESPONSIBILITIES ? Review arrival lists to welcome guests ? Attend to special guests (e.g. VIPs) and answer their inquiries ? Provide information about hotel services, amenities, areas, and venues ? Anticipate guest needs and build rapport with customers ? Address customer complaints ? Record information in the logbook daily ? Ensure compliance with health and quality standards ? Other related duties in the front office department PROGRAM BENEFITS ? Accommodation ? Visa sponsorship ? Monthly allowance ? Local transportation ? 2 - 3 on-duty meals per day ? Uniform with laundry service ? Group insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host!Requisitos : ? Enrolled students or recent graduates within 24 months ? School, college, or university reference letter ? Conversational English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity