Guest Relations Intern In Hong Kong - (Madrid)

Empresas: RMC AsiaSino Hotels, represented by RMC Asia, is looking for guest relations interns to join their team in Hong Kong! This opportunity is part of RMC Asia's Cultural Exchange Programs: a range of hospitality internships, management training, and contractual positions in leading hotels and resorts across Asia. Apply to become a participant and gain the chance to learn from and work with industry professionals, experience unique cultural exchanges, and explore beneficial prospects! DETAILS ? Host: A 5-Star Hotel by Sino Hotels ? Destination: Hong Kong ? Department: Front Office ? Program: Hospitality & Business Internship ? Duration: 6 months ? Intake: September - November 2024 GUEST RELATIONS - RESPONSIBILITIES ? Review arrival lists to welcome guests ? Attend to special guests (e.g. VIPs) and answer their inquiries ? Provide information about hotel services, amenities, areas, and venues ? Anticipate guest needs and build rapport with customers ? Address customer complaints ? Record information in the logbook daily ? Ensure compliance with health and quality standards ? Other related duties in the front office department PROGRAM BENEFITS ? Housing arrangements ? Visa sponsorship ? Monthly allowance ? 2 - 3 on-duty meals per day ? Uniform with laundry service ? Medical insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host!Requisitos : ? Enrolled students in college or university ? Mandatory college or university reference letter ? Conversational English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity