Service: Global Service Commercial & Products > Global Key Account Management
The Strategic Service Account Director maintains and expands relationships with strategically important large customers. Potentially assigned to two or three strategic accounts (EDF, EDPr, ENGIE, ACTIS, Orsted, Equinor or Iberdrola), the Strategic Account Director is responsible for achieving service sales quota and assigned strategic account goals.
The Strategic Account Director represents the entire range of company service products while developing the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The Strategic Service Account Senior Director reports to the Global Head of Service Strategic Accounts.
Responsibilities
Establishes productive, professional relationships with key personnel in assigned accounts.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance expectations and customers' expectations.
Meets assigned targets for profitable onshore and offshore service sales volume and strategic targets in assigned accounts.
Guides the strategic account planning process, ensuring the development of shared performance goals, revenue targets, and significant deadlines.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Manages solution development efforts to create new specific service solutions that best address customer needs, while coordinating the involvement of all necessary company personnel.
Supports the growth, profitability, and governance of offshore service sales in line with Vestas' expectations by providing customer knowledge and experience.
Works with Pricing Department to introduce and set the Fair Value Capture concept into Offshore Service Sales.
Facilitates coordination and strategy sales-service alignment for key WTG sales processes.
Qualifications
Demonstrated commercial/sales management skills and ideally a high level of Wind Energy market knowledge.
Knowledge and understanding of Offshore is advantageous.
Must be a leader, highly motivated, proactive, and a team collaborator.
Great negotiation skills are a must for the position.
Preferred locations are Madrid, Hamburg, or Copenhagen.
At least 7 years of experience in technical sales in industrial environments, with experience in selling services and products.
Company and Customer Expertise.
Strategic Perspective.
Expertise in leadership.
Value-based selling.
Project management.
Fluent in English, written and spoken.
What we offer
We offer you a position in a versatile job, in an exciting and high-paced international team, which is working in a collaborative global environment in the renewable energy sector and focused on a market that is evolving at great speed. You will collaborate with various stakeholders and will progressively gain relevant work experience while being part of an innovative team with high work ethics and a good social spirit.
Additional Information
This position reports to the Global Head of Service Strategic Accounts. Enlists the support of WTG Sales Managers, implementation resources, service resources, and other sales and management resources as needed, and closely coordinates company executive involvement with customer management, supporting and coordinating regular QBR meetings, providing status and KPI follow-up reports.
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