Are you interested in technical products and have strong communication skills? Then this job in Lisbon, Portugal, is perfect for you! Apply now and start your adventure abroad!
Your Future Company:In 2000, two French entrepreneurs founded a startup that has since grown into a global brand. Their growth and solution-oriented services are recognized by the most advanced brands and leading companies they work with today. They have become one of the largest international providers of customer experience solutions, with over 75,000 multilingual employees in more than 50 countries worldwide.
What's in it for you?The opportunity to work with some of the biggest brands in the industryA multicultural and international work environmentRotating shifts depending on the projectCompetitive salary: €1,100/month x 14 months + up to €120/month performance bonus + €135/month complexity bonus + meal vouchers worth €7.23/workday + partial reimbursement of transport costs + private health and dental insurance (after six months)Fully paid training, professional development, and career growth opportunitiesFor international applicants:Reimbursement (up to €400) of flight costs after six months with the companySix months of accommodation in a company-provided shared apartment (rental costs apply)What does your day as a Technical Advisor look like?In this role, you will be responsible for providing excellent customer service and technical support to clients, creating exceptional value, and resolving issues to ensure consistent service quality.
Your tasks include:Handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teamsBuilding relationships with customers and representing the company as the primary point of contactCommunicating with customers via phone, email, or chat to deliver prompt solutionsWhat you need to excel as a Technical Advisor:Native-level German + fluent English (B2 level)Strong communication skills, both written and verbalA team player, enthusiastic, and able to work independentlyA proven customer-oriented mindset, problem-solving abilities, and a cooperative approach
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