Job Description - General Manager (HOT0BA0O)
Job Number:HOT0BA0O
Work LocationsHilton Garden Inn Merida Calle 17 X 10 Y 32 A Col. Vista Alegre, Merida 97130
A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.
What will I be doing? As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience.
A General Manager will also be required to manage profitability and guest satisfaction measures.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceededLead in all key property issues including capital projects, customer service, and refurbishmentEnsure all decisions are made in the best interest of the hotels and HiltonDeliver achievable hotel budgets, and set other short- and long-term strategic goals for the propertyProvide effective leadership to hotel team membersLead in all aspects of business planningComply with and exceed Hilton Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredManage and develop the Hotel Executive team to ensure career progression and effective succession planning within HiltonHold regular briefings and communication meetings with the HOD teamRespond to audits to ensure continual improvement is achieved What are we looking for? A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Experience as General Manager or Director of Operations within a similar quality hotelDegree or diploma in Hotel Management or equivalentPossess strong commercial acumen, with experience in increasing profitabilityExperience managing budgets, revenue proposals, and forecasting results in a similar sized propertyExcellent leadership skillsExceptional communication skillsIn-depth knowledge of the hotel/leisure/service sectorIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
General Management experience in a similar quality hotel What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure
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