Travel & Expense Specialist
This is a unique and exciting opportunity to join Gartner's Global Travel and Expense team as a Travel Specialist responsible for supporting Gartner's Global Travel program and visa processes.
As a Travel Specialist, you will work with Gartner travelers all over the world while you help them navigate policy, process, and travel visa needs. You will be supported by Gartner's preferred travel suppliers as well as peers on the corporate card and expense team.
Shift Hours:
Working hours expectations: 2 pm to pm IST.
What you will do:
Management of the team shared email box, including answering questions from associates worldwide and suppliers on Gartner processes.
Triaging emails to the respective team when necessary to meet customer service SLA.
Understand Gartner's travel program, processes, and Global T&E Policy.
Assist travelers with travel visa questions and needs in collaboration with Gartner's preferred visa supplier.
Provide support and education to associates for general travel program and T&E process inquiries.
Work with preferred travel suppliers to resolve traveler issues.
Drive and support continuous improvement by supporting management initiatives.
Complete special projects and other responsibilities as assigned (ex. simplifying current visa process).
What you will need:
Bachelor's Degree in related field with 1-3 years of experience.
Excellent oral and written communication skills in English.
Willingness to learn new skills and take direction.
Be autonomous and own your role.
Proficient in Microsoft Excel, Word, and Outlook.
Ability to learn new tools quickly.
Ability to communicate with a diverse audience at various levels while considering cultural differences.
Strong initiative and willingness to take on projects in a proactive manner.
Strong analytical and problem-solving skills.
Ability to adapt to a constantly changing environment.
Work experience in travel & expense, travel visas, or similar business functions.
Who you are:
You have a strong can-do, no limits, Winner mindset.
Motivated, high-potential performer, with demonstrated ability to influence and lead.
Strong communicator with excellent interpersonal skills.
Able to solve complex problems and successfully manage ambiguity and unexpected change.
Teachable and embracing of best practices and feedback as a means of continuous improvement.
Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
What you will get:
Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP), and more! Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Flexibility to work from home.
Who are we?
At Gartner, Inc. (NYSE: T), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
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