Your mission: As a Client Relationship Officer, you will play a crucial role in attracting and enrolling qualified students to Schiller International University. You will be responsible for implementing effective recruitment and sales strategies to meet enrollment targets. This role requires a combination of interpersonal skills, marketing acumen, and a thorough understanding of the university's products, academic programs, and admission requirements.
Your profile:
Job Responsibilities:
Recruitment & Sales Strategies: Implement comprehensive recruitment strategies to attract a diverse pool of leads and prospective students. Collaborate with university stakeholders to align recruitment efforts with academic goals and priorities. Play a key role in maintaining prospective students motivated until the payment of tuition fee process. Coordinate the process from lead generation up until onboarding.
Information Dissemination: Provide accurate and up-to-date information about the university's academic programs, admission requirements, and campus life to prospective students and their families. Conduct information sessions, workshops, and presentations to guide students through the application process.
Application Process Support & Sales: Assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines. Collaborate with admissions staff to ensure a smooth and efficient application review process for after acceptance sales process.
Data Management: Maintain accurate records of recruitment activities, prospective student interactions, and outreach efforts. Analyze data in Salesforce to assess the effectiveness of recruitment strategies and make recommendations for improvements.
Admissions Event Coordination: Plan and coordinate admissions events, such as open days, campus tours, and orientation programs, to give prospective students an immersive experience of university life.
Collaboration with Marketing and Product: Work closely with the marketing and product team to develop promotional materials, social media campaigns, and other communication strategies to enhance the university's visibility.
Collaboration with Compliance: Work closely with compliance to ensure that the right documents are submitted and take control over post-acceptance action plans.
Travel: Attend recruitment events locally and internationally to expand the university's reach and attract a diverse student population.
Position requirements:
Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration).
Strong interpersonal and communication skills.
Knowledge of higher education policies, admission processes, and academic programs.
Ability to work independently and collaboratively in a team.
2 years of experience in recruitment, admissions, or a related field is an asset.
Experience in Salesforce and CRM tools.
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