Do you love Google products?Are you passionate about the web and new technology?If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.ResponsibilitiesProvide frontline service to customers and route their calls to the appropriate departmentProvide a friendly and efficient service in answering customer queriesEnsure agreed KPIs are metPerform duties in a compliant manner in accordance with policies and proceduresDevelop and maintain a working knowledge of our productsRequirementsSpanish native speakerAbility to speak and write English fluentlyMinimum of 2 years customer services experience, preferably in a similar industryExcellent customer focus and the ability to work to tight deadlinesIT literate - Previous Salesforce knowledge an advantageExcellent time management telephone etiquetteHighly professional written and verbal communication skillsProactive, can work with minimal supervisionBenefitsPart-time contract, 22.5 hours / week, Monday to Friday from 13:30 to 18:00Salary: 9.653,19€ gross / yearThis is a Hybrid working model in BarcelonaReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language / project)Competitive Benefits packageBi-weekly, monthly or quarterly contests1 week of initial trainingA permanent presence of coaches who will facilitate your personal and professional developmentEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentInternational business casual environment #J-18808-Ljbffr