Fz-416 | Simplezen 8 - Freelance Job In Virtual Assistant - Workana

About this project: We are a small online store that is starting to operate and we need the help of a virtual assistant or customer support to help us expand our brand.Project Overview The job consists of contacting the customer via WhatsApp after receiving an order, as the order is cash on delivery and we need confirmation of the address to avoid loss of shipment. If the customer does not respond within a few hours, a voice message or call should be made for confirmation.After that, the order from Shopify should be sent to Dropi for acceptance and final shipment of the order. Following that, the process involves tracking the shipment until delivery.If there are issues with the tracking number, contact the transport agency to find out what happened with the order.The workload depends on the order volume; some days there are 15 orders and other days there are 30 orders.Category Admin SupportSubcategory Virtual AssistantProject Size SmallIs this a project or a position? ProjectRequired Availability As neededDelivery Term Not specifiedSkills Needed Admin AssistantMicrosoft ExcelVirtual AssistantTelephone Handling#J-18808-Ljbffr