.(FUX-686) | Release ManagerLocation: BarcelonaJob Title: Release Manager, ADP CSLDepartment: Integration Management OfficeBASIC FUNCTION: This role is responsible for developing, maintaining, and managing the ADP CSL operational release strategy to ensure proper organizational awareness, preparation, and delivery of changes for ADP CSL solutions and services. Working in partnership with Product Marketing and Product Management & Development, this role will champion the needs of clients and prospects to define the approach, implementation, and operational requirements necessary to ensure delivery of new solution and service releases to associates, partners, and clients.ESSENTIAL RESPONSIBILITIES:Develop and maintain effective tools and processes that identify and capture departmental requirements and related responsibilities required to ensure successful preparation and delivery of new ADP CSL solutions and services.Develop and manage project plans to ensure high quality and timely delivery of new solutions and services to the ADP CSL organization and clients.Identify, track, and monitor progress and completion of project tasks required to be performed by assigned individuals across multiple business groups.Continually assess, improve, and streamline the approach for preparation and delivery of service or solution changes by identifying roadblocks and recommending solutions.Act as the liaison between ADP CSL departments and ADP CSL Product/Marketing regarding operational readiness considerations and requirements.Develop and demonstrate exceptional operational knowledge of departmental requirements related to the ongoing deployment and delivery of ADP CSL solutions and services.Develop and maintain release schedule in alignment with the ADP CSL Product Roadmap.Provide input on opportunities to improve operational effectiveness for ADP CSL departments.Support relationship managers/service delivery managers and act as the primary client interface for global delivery initiatives.Prepare and deliver status updates and presentations for senior management to report on progress, risks, and mitigation strategies related to release activities.Actively align and contribute to the successful completion of ADP CSL IT & Field Services goals and initiatives.REPORTING RELATIONSHIPS:Supervisor: Director of Integration Management OfficeSupervision Received: MinimalSupervisory Authority: This position will be responsible for the matrix management of associate activities and deliverables across multiple ADP CSL regions and departments.QUALIFICATIONS:Education: Bachelor's Degree in Business Administration or related field with 8 - 10 years of operational experience, including 3 - 5 years supervising a staff of exempt-level professionals. Advanced degree(s) is a plus.Experience:Proven delivery in operational efficiency with high quality.Proven experience developing process flows and identifying process improvements
