Front Office Manager

Join our incredible team! We're hiring a professional and dedicated Front Office Manager already based in Marbella on a full-time basis!
Are you passionate about delivering exceptional guest experiences? We're seeking motivated individuals to be the welcoming face of our establishment. As a Front Office Manager, you'll be the first point of contact for our esteemed guests, providing warm greetings, efficient check-ins, and personalized assistance throughout their stay.
Key Responsibilities: Create a lasting first impression by providing personalized guest service upon arrival.
Manage guest check-ins with precision and attention to detail.
Handle inquiries, reservations, and requests promptly and professionally.
Collaborate with other departments to ensure seamless guest experiences.
Process invoices and manage simple operational schedules like maintenance or cleaning.
Maintain a polished appearance.
Qualifications: Previous experience in a short-term rental business or hotel.
Very good interpersonal and communication skills.
Proficiency in using reservation systems and front desk software.
Ability to multitask and remain composed under pressure.
A genuine passion for creating memorable moments for our guests.
Ability to speak various languages, with English and Spanish being the bare minimum.
Join our team and be part of an environment that values excellence, professionalism, and an unwavering commitment to making every guest's stay memorable. We are the best-rated host in Marbella on Airbnb, with an average of 4.85/5 and over 900 reviews.
To apply, please submit your resume detailing your relevant experience and a short message explaining why you would be a good fit to ******. Please note that it is necessary to be based around Marbella.

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