Front Office Agent - (Málaga)

Empresas: Hampton by Hilton Málaga MartiricosThe new Hampton by Hilton Málaga Martíricos will open in September, located in the North Tower of AQ Urban Sky, with 209 rooms. We are seeking Front Office Agents for this opening. This role will support the department's strategic plans, creating memorable moments for guests. Acting as a company ambassador, they reflect its culture and values while adhering to corporate policies, procedures, and local regulations. What do we offer? Career development, geographical mobility opportunities, and the chance to work with leading brands in the sector throughout your career with the hotel management company Panoram. Responsibilities: 1. Support the smooth running of the front office, ensuring property and company standards are met. 2. Take responsibility for assigned duties and tasks, ensuring professional and timely execution. 3. Collaborate with colleagues to maximize guest satisfaction and address inquiries and problems. 4. Develop skills and knowledge within the front office department. 5. Build effective working relationships, communicating with key stakeholders and promoting company culture and values. 6. Ensure compliance with legislation and best practices, performing necessary follow-ups. Requisitos : Experience in front office Ability to adapt to changing service environments Pro-active with a hands-on approach Passion for the hospitality industry Ability to manage work ensuring that tasks assigned are delivered Ability to find solutions, offering recommendations Personal integrity, with the ability to work in an environment that demands excellence Strong communication and listening skills Good IT skills Ability to work collaboratively at all levels within the department An open and positive personality Ability to handle challenging priorities and assignments