Front Desk Receptionist

ReceptionistThe Receptionist plays a pivotal role in welcoming guests and serving as their main point of contact, ensuring that operations run smoothly and that all guests and visitors have a great experience.Requirements:Must have a high level of customer service and customer-centric dispositionSelf-starter who has the ability to work independentlyExceptional organizational and multitasking skillsTeam playerDetail orientedPrevious experience in customer service and hospitality preferredMust be proficient in communications; both verbal and writtenProfessional demeanorMust have great social skills and a good sense and sound judgment in practical mattersMust be punctual and reliableHigh hustle quotient: willing to get your hands dirty as necessary to move fast and get things doneNeeds to be fluent in both English and PortugueseMust be based in IbizaKey Responsibilities:Welcoming and greeting guests upon their arrivalProviding guests with a great experienceProcessing check-ins and check-out proceduresManaging guest reservations via telephone, email, and in personAnswering questions about all available servicesProviding information to guests about room features, hotel amenities, and local areas of interestAttending to guests' requests, concerns, and complaints in a timely mannerCommunicating pertinent information to guests and other team membersPerforming room inspectionsReporting any issues to the appropriate departmentMonitoring guests and visitorsPerforming property toursCompleting day-to-day administrative tasksUpholding confidentiality and security standardsEnsure compliance with all safety and security regulationsUpdating and maintaining guest informationAssisting other departments as neededSchedule: 20 Hours per Week, includes weekends and nights as neededContract Type: Part-Time EmploymentDuration of Contract: 3 Month Contract#J-18808-Ljbffr