We are currently searching for Finnish Customer Service Representatives who are already located in Spain! Job Responsibilities:As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between our international travelers and accommodation suppliers all over the world, always ensuring a high level of customer service.Some of your main tasks consist of clarifying inquiries about service, payment, and technical requirements, providing accurate information, and following a set process, via email and phone.Requirements Finnish : C2 level and advanced EnglishExcellent communication and interpersonal skills both written and spokenUser-friendly PC skills: Office 365, CRM Database, and other internal platformsA problem-solving and solution-driven mentalityA positive, motivated mindset will help you deal with some tricky customer problemsGoal-oriented work approachAn open mind to changing priorities and business processesAffinity with Accommodation PlatformsExperience within customer service or contact center environments will be valuedAvailability to work from the office and from home (within 100km from the office)Benefits Contract:38.5h/week (Monday to Sunday), 8h/day, 40h/weekAvailable shift: 15:00-23:00hTemporary ContractBenefits:Feel Good program that includes Spanish lessons, quizzes with prizes, and free group activities such as running, beach volleyball, roller skating and much more!Free private health insurance if interested when getting a permanent contractFlexible remuneration in nursery school transport if interested after the probation periodA multicultural and international working environmentModern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)Free coffee every day and free fruit once a weekBe part of an exciting industry-leading department with great opportunities to learn and grow your career3 weeks of initial training and continued personal coachingCould you be the perfect fit we're searching for? Don't hesitate—apply today or reach out to one of our friendly recruiters for assistance!#J-18808-Ljbffr