.About JLL - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics, and excellence are fundamental to everything we do, and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.We are looking for an Office Services Coordinator for our Integrated Facility Management business line on our client dedicated account (Amazon). Role Purpose Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Office Services Coordinator will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.What this job involves Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services.Monitor and maintain office equipment and supplies.Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations, and cost estimates.Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained.Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements.Manage daily health & safety issues - maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training.Travel/Visitors' support - interface with locally approved hotels - assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.Assist in the organizing of internal and external Client events.Managing the quality of conferencing facilities.Manage food and kitchen facilities - provide direction to housekeepers.Raise purchase orders.Manage Wiki pages and other communication channels for the site(s)
