.Specialist 3rd-Level Support (m/f/d) | Software DevelopmentKarlsruhe, INIT GmbHYour first insight:Your future colleagues from the current 13-strong team will be responsible for project management, 3rd level support and the deployment of our software solutions in the field of data analytics and automatic passenger counting. In addition to analyzing historical data from public transport operations, the software solutions also include real-time processing and display of passenger numbers so that our global customers can derive optimal forecasts.Does that sound exciting? Then come and join us!Your benefits with us include:Flexible working hours and mobile office option30 days of vacation and the option of 5 additional days of "flexi vacation"Gaming zone, massage chair and creative areaAdditional financial benefits for travel costs and childcare, among other thingsUp-to-date smartphone (Android/iOS) for professional & private useWhat you can expect from us:As a Specialist 3rd-Level Support (m/f/d) | Software Development, you will analyze and resolve any faults that occur in our national and international public transport customer environments.Here is an insight into your day-to-day work:Together with your team, as an interface you will support transport companies worldwide in the introduction and use of our software solutions in the field of data analytics and automatic passenger counting - for this you will be in constant and close contact with our colleagues from developmentYour focus is on analyzing and resolving faults in our individual customer environmentsYou will also independently implement change requests as part of our customer projectsYou support the planning of deliveries (installations, updates, patches) of our software solutions and roll them out on customer systemsYou will be an important part of our agile team, working with colleagues and other specialist departments to carry out complex error analyses in order to continuously improve the quality of our systemsYou will primarily work with the following technologies and systems SQL, Java, PL/SQL, Oracle, C# .NET, REST, Microsoft Windows Server, microservice architectures, broker technologies and Docker / Kubernetes on LinuxThis is you:You have completed a degree in IT or have acquired your technical expertise through practical (professional) experienceGood knowledge of Java, SQL and .NET is requiredKnowledge of the Oracle environment, especially PL / SQL, is an advantageFluency in German and English will help you in technical exchanges with colleagues and customersIdeally, you already have some experience with cloud and real-time technologies and can contribute this or would like to acquire it in the medium termDo you like to get actively involved, find team play important and enjoy sharing your knowledge with others? Then you've come to the right place!What happens after your application?We will review your documents as quickly as possible