At Keywords, we are using our passion for storytelling, games, technology, and media to create a global services platform for the Video Games and the Media & Entertainment industries.
We work with top entertainment platforms, providing accurate, culturally relevant translations and subtitles for diverse audiences.
Our team is passionate about language, media, and innovative workflows that make our processes efficient and scalable.
We are looking for a Resource Management Specialist to join our Media and Entertainment service line.
This role involves managing linguist resources, monitoring key performance metrics, and driving process innovations to optimize subtitling workflows.
Responsibilities Resource Management: Recruit and manage resources required for subtitling projects, including linguists, translators, and subtitling software.
Performance Monitoring: Track and analyze performance metrics of linguist teams, identifying areas for improvement, and work closely with the PM team to set priorities for recruitment and resource training.
Innovation & Workflow Optimization: Develop and implement new ideas and tools that enhance the efficiency of resource management workflows, focusing on automation, productivity improvements, and quality control.
Vendor and Stakeholder Communication: Collaborate with linguists, project managers, and vendors to address workflow bottlenecks and ensure a smooth and efficient process.
Quality Assurance: Work closely with the quality control team to identify quality issues, provide feedback to linguists, and ensure continuous improvement in subtitling quality.
Training & Onboarding: Develop training materials and onboarding processes to help linguists adapt to evolving workflows, ensuring consistent high-quality results.
Data-Driven Decision Making: Use performance data and project insights to recommend resource allocation and process adjustments that improve overall efficiency.
Qualifications Education: Bachelor's degree in Linguistics, Translation, Media Studies, or a related field.
Experience: 3+ years in resource management, linguistics, or subtitling localization.
Experience working with global subtitling teams or language service providers.
Skills: Proficiency in subtitling tools, CAT tools, Excel, PowerPoint & Google Drive.
Excellent project management skills and experience with performance tracking systems.
Ability to develop innovative ideas to streamline processes and improve efficiency.
Strong organizational and communication skills, with the ability to work cross-functionally with global teams.
Technology: Familiarity with AI-driven subtitling tools, automation software, and data analytics platforms is a plus.
Why Join Us?
Innovation: Be part of a dynamic team that is transforming media localization through cutting-edge technologies and forward-thinking approaches.
Global Impact: Work on exciting projects for leading global entertainment brands.
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