ABOUT TICKET MERCHANTTicket Merchant is a prominent events ticket marketplace, focusing on sports and concerts. Founded in 2004 and based in Melbourne, The Ticket Merchant has evolved into a global entertainment group, extending our presence to the USA, Spain, Poland, Mexico, and the UK. Join our dynamic team during this period of rapid growth, offering abundant opportunities for personal and professional development as we expand our global footprint. Operating 24/7, our business maintains an agile approach while remaining hands-on and engaged across various facets of the industry. Join us in embracing a culture that values hard work and rewards dedication.ABOUT THE JOBEvent ManagerResearch and identify potential opportunities to purchase tickets for upcoming sports and music events across Europe and the United Kingdom.Complete daily tasks including event building, event checking, pre/post-event reporting, ticket requests, and other customer service inquiries.Take a proactive role in the strategic acquisition of ticket inventory.Take ownership and accountability of individual events, managing the inventory from acquisition through to event completion.Monitor and manage ticket inventory levels to prevent overstock or undersupply.Compile monthly and quarterly sales reports.Work in a collaborative team of Event Managers, supporting each other in making informed decisions and contributing innovative ideas.Provide updates on the status, inventory position, and progress of your events through both in-person meetings and written communication.Collaborate across departments, including Customer Services, Fulfillment, and Sales teams, to ensure effective management of the post-sale aspects of your events.This role has the potential to be a long-term opportunity where hard work will be appreciated and rewarded, along with a supportive team that will assist in your career growth!STANDOUT POINTSMUST be available to work one Saturday or Sunday every 8 weeks.Office-based position located in Madrid. Join our vibrant and driven team of 15+ international staff.ABOUT YOUExperience working in operational ticketing.Knowledge of major sporting events, concerts, and entertainment venues around Europe.Ability to comprehend and leverage the core principles of supply and demand to make informed decisions within a dynamic marketplace.Thrive in a fast-paced industry and work well under pressure.Comfortable working with automation software and embracing technological advancements to enhance processes.Display a genuine passion for major sporting events, live entertainment, and venues across Europe and the UK.Advanced C1 level of English is required.Attention to detail and follow processes as instructed.Flexible working hours to meet conflicting deadlines.Team player willing to strive for exceptional results.ABOUT OUR VALUESEmbrace and Execute ChangeBe Challenged and AchieveCultivate Growth and LearningWorking together is SuccessCustomer Satisfaction is FirstWE OFFERPermanent full-time contractPrivate medical insuranceMeal card by SodexoCoffee, fruit, and snacksAre you ready for your next career challenge?Ticket Merchant is an equal opportunity employer committed to providing equal opportunities to individuals from diverse backgrounds. We promote an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resources.Tipo de puesto: Jornada completaSueldo: 25.000,00€-32.000,00€ al añoBeneficios:Seguro médico privadoTicket restauranteHorario:De lunes a viernesPreguntas para la solicitud:Are you located in Madrid?Do you have a work permit?How would you rate your English level?Are you familiar with the ticketing industry?What are your salary expectations?Ubicación del trabajo: Empleo presencial
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