Eu Customer Service Operations Lead (M/F) | Pa-223

.Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.Reporting to the Project & Program Management Director of the Customer Success Department in Europe, we are looking for a Customer Service Operations Lead. Partnering with the PMO of CS he/she contributes to drive and realize the evolution of best in class digital experience across Europe contributing proactively to implement standardize operational excellence.She/he provides an executive date summary in order to facilitate the Leaders decision making