.DescriptionSinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world's largest tech companies – rely on us for their customer communication needs. We dream big – for our company, our customers, and our employees – and we hire the best talent worldwide to help us bring our vision to life. We have near 4,500 Sinchers in more than 60 countries – probably somewhere near you! We are seeking an experienced Engineering Manager to lead 2 product engineering teams in Spain and Germany. This role is critical to ensuring effective management, strategic alignment, and risk mitigation within our engineering domain. The successful candidate will bring extensive experience in managing engineering teams, building high-performance, distributed systems, and fostering a culture of continuous improvement and collaboration.Role and ResponsibilitiesTeam Leadership:Manage and mentor the engineers providing guidance on technical and career development. Conduct regular 1-on-1s, performance evaluations, and career growth discussions to ensure team members are motivated and aligned with organizational goals. Facilitate cross-team collaboration, ensuring that the teams in Spain and Germany work cohesively and effectively towards shared objectives.Strategic Alignment:Drive the implementation of the Conversational Strategy within the teams, ensuring alignment with broader domain and organizational goals. Work closely with Domain Engineering Manager to balance priorities across different domains and contribute to domain-level strategic initiatives.Operational Excellence:Oversee the development, launch, and operation of mission-critical, high-performance, distributed, and fault-tolerant systems. Ensure the teams follow best practices in software engineering, including trunk-based development, Infrastructure as Code (IaC), GitOps, and continuous integration/continuous deployment (CI/CD).RequirementsLeadership Experience:Proven experience leading a team as a manager or being accountable for the team's results. At least 2 years of experience in a Tech Lead or Senior Engineer role.Technical Expertise:Strong background in building services or tooling used by other developers to build or run their workloads. Experience in developing and running mission-critical, high-performance, distributed, and fault-tolerant systems. Proficiency in high-level languages such as Java, Kotlin, or TypeScript. Familiarity with trunk-based development, IaC, GitOps, and CI/CD toolsets.Versatility:Experience working across multiple technology stacks and programming paradigms.Customer Focus:Experience working in a customer-centric environment, ideally within a SaaS or subscription-based business