En-439 German Speaking Customer Support (M/F/X)

Named one of Forbes' top "Travel Tech Startups Taking Europe by Storm", and backed by Europe's leading tech investors, Zizoo is becoming a household name by digitalizing the boat rental industry. We want YOU to join us as Zizoo redefines travel for the eco-friendly, outdoors-loving audience, and completely streamlines an industry used to pen and paper bookings and inconvenient methods. We're building the infrastructure for transforming the nautical world from the ground up, and want YOU to help us make it happen.We are the next big thing in travel!We're looking for a confident customer support specialist that enjoys teamwork with a get-things-done attitude and a passion for helping customers,join our unbelievably motivated customer support team.Tasks- Deliver a wow customer post-booking experience by turning their boat holidays dream into a reality- Identify customer needs and take proactive steps to maintain positive experiences- Acknowledge and resolve customer complaints- Channel feedback from your customers back to the product team to influence our product development- Provide feedback on the efficiency of the customer experience process**Requirements**:- You are customer-centric and find pride and joy in your work- Expert in delivering effective solutions- Engaging and personable; capable of bringing outthe positive in any situation- You are self-confident, self-determined and extremely proactive- You are positive and team-oriented- Fluent English and German (both speaking and writing)**Benefits**:- Supportive training and a chance to grow and develop within the company- An opportunity to work in one of Europe's trending startups- Team building events, outings, gastronomy, and more.- A sailing holiday for the whole team!We are looking forward to hearing from you! #J-18808-Ljbffr