Employee Relations Principal - Physical Stores and Global Specialty Fulfillment
We are seeking an Employee Relations Principal to lead our support of Global Specialty Fulfillment and Physical Stores.
Core ResponsibilitiesRisk Detection and Mitigation:Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership.Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience.Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs.Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution.Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks.Hire & Develop the Best: Lead the development and growth of our field employee relations team. Capable of significant domestic travel, sometimes with short notice, up to % of the time.BASIC QUALIFICATIONSBachelor's degree5+ years of progressive labor and employee relations experience to the executive levelExperience leading and developing teamsPREFERRED QUALIFICATIONSAdvanced degree, JD, or other specialized training in labor/employee relationsER/LR experience in physical storesPrevious experience managing operationsSolid sense of accountability, high-quality judgment and sound decision-makingExperience developing and leading teamsWorks well in a fast-paced environment, flexible, able to change direction quickly and in leading through ambiguity and constant changeAbility to handle confidential information and escalate issues when appropriateAbility to quickly connect with people across a wide variety of cultural and socio-economic backgroundsEmpresa Confidencial is committed to a diverse and inclusive workplace. Empresa Confidencial is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit ().
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