.EMEA Supply Chain Personal Systems managerThis position is part of Supply Chain Staff reporting to the EMEA Service Supply Chain Director. The PS SC Manager will drive the PS spare parts and Whole Units Supply chain department.She/he will enable the spare parts on-time delivery to our EMEA customers (internal/external) while balancing and optimizing the department cost budget (P&L;) and Inventory levels (Balance sheet, Cash Flow).He/she will be accountable for setting and operating the right parts/Whole unit Supply chain strategy and the right team operative structure to achieve best in class cost structure and customer experience, while driving our inventory level down.One of the major focuses for the PS manager will be to lead/drive,
as business sponsor, the transformation of our PS commercial and consumer Supply chain, enabling renew scale, services growth and partner/network consolidation.Job specifics/responsibilities: Ensure Customer Satisfaction for PS Parts/WUR in EMEADelivery performance managementPartner account and operation managementBudget, financials, inventory managementDrive/enable year over year cost decrease by leading process improvement Plan of recordQuality of Service (Service Level) and Quality of New and repaired PartsIn region Repair process implementationPS Transformation sponsorship Simplify stabilization and management of changeRenew scaleServices and contractual growthPartner/network strategyEmployee engagement towards HP valuesGeneral Monitor and ensure alignment with organizational goals and contractual commitments.Develop talents, coach and mentor direct report managers / employees.Manage ARC process for employees, individual performance feedback,
people development plans as well as department overall engagement / Grow planPropose/influence direction-setting and decision-making for the SC department at EMEA and WW levelCost: extended spend, Cost per events – versus budget and FlashOperational: GLOS, LOF, backlog/aged backlogWorking relationships: Internal: WW Supply chain (Transformation and POR, procurement, ...)EMEA Planning platform, Order ManagementEMEA SC logisticEMEA Field and Channel, Category, Care Center ManagementEMEA FinanceExternal: Repair outsourced partnersHP CustomersEducation (degree) and professional experience required: 10+ years of experience in a supply chain function (or engineering or related fields)5 years of direct people management experience, including diverse team profile managed.Personal skills and qualities: Demonstrated leadership skills supported by both a positive,
proactive and collaborative approachChange management agentAbility to interface with HP Executives – excellent communication skillsStrategic thinking, promote creative thinking and implement initiatives.Team player: Demonstrated ability to work with and lead/influence remote and virtual teamsOrganization and people Management- Ability to manage, motivate (hiring, coaching, timely feedback..
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