Experienced Digital Implementation Manager (eCOA, Virtual Trials) We are vital links between an idea for a new medicine and the people who need it.
We are the people of PPD clinical research services — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health.
You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.
About the Department: PPD Digital is PPD's solution to the growing digitalization and virtual trial requirements.
PPD Digital offers decentralized trial solutions to increase patient access and improve the patient experience, resulting in time efficiencies and data quality enhancements.
Our solutions fit the trial to the patient, rather than the patient to the trial.
We overcome the geographic barriers associated with the traditional brick-and-mortar site visit and reduce the patient burden through a compelling patient-centered experience integrated seamlessly into everyday life.
About the Position: Come join our team as PPD Digital revolutionizes the patient and site experience!
We have an exciting position open for an eCOA Project Manager (known at PPD as a Digital Implementation Manager).
This role directs the technical and operational aspects of the eCOA and digital enablement projects, to achieve the successful completion of eClinical software builds.
We are offering full-time, permanent, remote based opportunities in the EMEA region.
In this role, you will work with major functional area leads to identify and evaluate fundamental issues on the project, interpret data on complex issues, make sound business decisions and ensure solutions are implemented.
You will work to ensure all project deliverables meet the customer's time/quality/cost expectations, and you will be accountable for ensuring all project deliverables meet the customer/contract expectations, providing accurate hour forecasts, reviewing pass-through costs and ensuring timely invoicing.
Coordinates activities of all functional departments (data management, clinical programmers, testers, global clinical supplies, etc.)
and vendors (translation, technology, copyright holders, etc.)
involved in the project.
The role works with team and management to develop plans/guidelines and test scripts for project implementation using PPD tools; and monitors and analyzes project status to ensure successful completion of project parameters, milestones, timetables.
The team will work together to identify potential risks and develop contingency plans.
Acting as principal liaison between Sponsor and PPD by facilitating the flow of information between PPD and client, and provides the Sponsor with timely project updates, project related fiscal information, ensures correct protocol interpretations, and obtains direction and feedback on implementing scope of work.
In addition, you will work closely with finance and legal to manage all financial and contractual aspects of the study including establishing and recognizing financial milestones for invoice and subcontractor purposes, subcontracting with third-party service providers, approving subcontractor invoices, establishing proper accrual for investigator grants, assisting with negotiation of the investigator grants as needed and similar pass-throughs.
Working with the project team to establish appropriate controls to ensure that project resources and expenses are aligned with budgets, and working closely with Project Management Director to provide details for the development and negotiation of contract modifications, as needed.
Education and Experience: Bachelor's degree or equivalent and relevant formal academic/vocational qualification.
Previous experience that provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, & experience.
Knowledge and Experience: Knowledge and experience of clinical outcomes assessments (COAs) including the development, validation, translation and migration (paper to electronic) process.
Proven experience independently scoping eCOA implementations projects and developing project plans and software requirements documents.
Knowledge, Skills and Abilities: Knowledge of the software development life cycle.
Knowledge of the key principles of cross functional project management (Time, Quality, Cost).
Solid financial acumen.
Applies a range of negotiation techniques to achieve desired outcomes with evidence of commercial and organizational acumen.
Displays effective communication skills (listening, oral, written) and can communicate in English language (oral, written).
Sound interpersonal skills, is flexible and adapts to changing situations.
Has the ability to persuade, convince, and influence or impress others.
Is organized, proficient at multi-tasking with good attention to detail.
Able to delegate, effectively prioritizes own and workload of project team members.
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