[Dv959] | Cloud Engineer

Devo is proud to be recognized as a Great Place to Work.
The Operations Engineer exceeds customer expectations by taking on the task of maintenance and modifications of Devo's platform to meet customer requirements.
They make and keep commitments by resolving incidents within the agreed-upon terms and fixing incidents, if and when needed, thereby ensuring our solution has the high availability and reliability standard promised by the business.
Responsibilities:Work with the Network Operations Center, Customer Success, and Customer Support teams to ensure incidents are resolved in a timely and successful manner.Collaborate with Professional Services to formulate the best approaches to modify our platform in order to meet customer needs.Analyze recurring tasks to identify new opportunities for automation, thereby reducing repetitive and manual tasks to focus on additional value-producing activities.Regularly align all stakeholders regarding cloud operations' infrastructural needs and obligations.
Work with the internal technology team to streamline, rebuild, and reimplement existing processes and systems.Requirements:Bachelor's degree, or equivalent work experience, relevant to Computer Science.Strong Linux user & Sysadmin knowledge.Basic understanding of networks.Knowledge of/experience using Jenkins is desirable.Basic understanding of Cloud Computing.Minimum of 3 years of programming/scripting in Python, Bash, and/or Perl.Experience using AWS.Experience with Git.Experience with Ansible.
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