Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people - orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position Your role Making outbound calls to prospects from the company database. Listening actively to understand clients' needs and sales opportunities. Comparing energy tariffs between the company and other suppliers. Convincing prospects to sign a contract. Assisting customers with digital contract signing and ensuring their satisfaction within 48 hours via a follow-up call. Upselling additional products or services, such as energy control devices, maintenance services, and e-mobility items. Requirements Diploma of Secondary Education Contact center or sales experience is good to have but not necessary High proficiency in Dutch (preferibly Flemish) and a good command of English PC skills (MS Office, Salesforce) Good writing skills Strong communication skills Customer orientation - Ability to develop and maintain strong relationships with clients Persuasiveness – to convince others, while using clear explanations and well-formed arguments Empathy - Understands another person's circumstances, point of view, thoughts, and feelings. Self-confidence - Confidence in own powers and abilities. Willingness and motivated to learn Benefits Paid training Labor contract with benefits, including private health insurance Fun, people-oriented call center Market-based basic salary Growth opportunities Relocation Package Location Sofia or remote, Bulgaria