Job Requisition ID #- 22WD63071
Position Overview We are looking for a highly motivated and experienced professional to drive our eCommerce and Digital Business in EMEA. The eCommerce Manager will have a customer and market focus on EMEA markets and will help define and execute against the Autodesk Digital & eCommerce strategy. This person will exceed eCommerce objectives and be responsible for developing and executing local strategies and tactics that drive Autodesk's digital goals. You need to be able to work independently, define creative solutions, and have a history of successful eCommerce and paid media experience. As an innovative, results-driven professional, with a proven track record of significant sales growth, you will have a solid understanding of the digital customer experience.
Responsibilities Actively lead efforts to exceed digital and eCommerce goals in EMEA, with a country focus on the UK, Northern Europe, and new markets. Review and manage business performance against new and renewal billings targets via different sales channels, e.g., eCommerce, in-product, or account. Ensure customer retention by identifying reasons for churn and partnering with the global retention team to mitigate those. Lead sales programs: Define sales plans and targets, execute ongoing forecasting and reporting. Setup of sales enablement and activation programs. Work with senior leadership and business partners to help create long-term eCommerce & Digital strategy. Ensure successful planning, execution, and optimization for key business drivers such as promotions, site merchandising, and marketing. Partner with Demand Generation/Digital Marketing to execute full-funnel customer experiences, including owned and paid media marketing, to deliver on billings and customer acquisition goals. Collaborate with internal partners across Autodesk to create innovative solutions that drive a superior customer experience and a frictionless path to purchase. Facilitate cross-functional planning & execution in the region. Work closely with Inside Sales, Marketing, Global Programs, and Finance. Make data-driven decisions to optimize performance. Work with the Analytics Team to acquire and understand customer data and profile. Communicate insights and act as the "voice of customers" to key stakeholders, including marketing, regional country managers, or product management to help influence their roadmap. Minimum Qualifications 3+ years experience leading an eCommerce sales business. B2B sales experience and/or SaaS experience preferred. 3+ years experience with owned & paid media ecosystem is strongly preferred. Proven experience in driving sales on a self-owned eCommerce platform. Strong communication skills and a highly collaborative approach. Communication and influencing skills are critical in this role. Business and Finance acumen. You regularly report against sales targets and understand the local elements that contribute to the business. Experience and comfort working in a team that is based in geographically diverse locations. A "hands-on" style. You are closely involved in the implementation, driving projects to execution. You have a strong sense of urgency and ownership to deliver commitments on time. Excellent English skills, both written and verbal. At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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