Director, Specialized Services and Bilingual Programming (En/Fr) Location: TBD
Organization: ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 10,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada's population.
We are looking for skilled talent who thrive in a flexible and innovative environment. ACCES offers an excellent benefits package, a RRSP matching program, and an Employee & Family Assistance Program.
Reporting to the Senior Vice President, Services & Program Innovation, the Director, Specialized Services and Bilingual Programming will be responsible for ensuring service excellence in the delivery of assigned employment programs including those for bilingual participants (French/English) and newcomer women.
Duties and Responsibilities: Assist the SVP, Services & Program Innovation, in the development, implementation, and evaluation of assigned employment programs including Financial Services en Français, Speed Mentoring en Français, Employment Connections for Women, and Career Pathways for Newcomer Women. Provide programmatic leadership to the management team, identifying opportunities to maximize productivity, efficiency, and effectiveness of integrated programs and services in the organization. Manage the reporting of program results and development of business plans, ensuring outcomes meet and/or exceed funder contractual obligations. Oversee global budget management, including forecasting over and under expenditures and ensuring line-item reallocation and corresponding expenditures in a timely and efficient manner. Oversee contracting processes with vendors (e.g., evaluation, procurement, data management, invoicing, etc.). Assume a lead role in identifying and incorporating program enhancements and subsequently coordinating stakeholder engagement and follow through. Work in collaboration with Corporate Engagement to align collective efforts in the areas of industry advisories, alumni engagement, and experiential learning. Support the organization in the development and maintenance of stakeholder relationships. Other duties as assigned. Experience & Qualifications: University Degree in a relevant field. Minimum 8 years related work experience; prior management experience. Proven success in program implementation in outcomes-based initiatives. In-depth understanding of strategic priorities specific to provincially and federally funded sector-specific programs/projects. Demonstrated success in fostering collaboration and developing highly engaged teams. Excellent interpersonal skills and demonstrated ability to build and maintain good working relationships with all levels in the organization and with employers, sector advisory groups, community partners, funders, and service providers. Ability to handle the privacy of confidential information and use sound judgment in protecting proprietary and/or confidential information related to business activities. Experience in proposal development, writing, budgeting, and responding to funding Requests for Proposals, and other funding submissions. Exceptional planning, organization, and problem-solving skills; must be pro-active, and have a sense of urgency. Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring. Previous experience working with the Ontario Francophone community, including the delivery of French language programs, is preferred. Previous experience working in the not-for-profit sector and experience delivering employment programs to newcomers and women is preferred. Ability to travel to ACCES locations or as required. Flexibility to work occasional evenings and weekends. Skills and Competencies: Fluent French and English language skills, both verbal and written communication, are required. Results orientation. Team player. Adaptability and flexibility. Creativity and Innovation. Ability to take initiative. Ability to navigate and manage change. Ability to prioritize, strong time management skills and flexibility to respond to time-sensitive issues and frequently changing priorities while meeting competing deadlines. Highly proficient working in an MS Office environment. Experience in online services delivery is an asset. Please Note: Job Application Instructions: Interested persons should send their resume with a covering letter to: [Insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted. This position will be posted until it is filled. We will be reviewing resumes as they are submitted.
Accessibility and Accommodation: ACCES Employment is committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.
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