Digital Sales Development Associate - Romanian speaker, Barcelona based At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products.
The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing a pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.
As a Digital Sales Development Associate, you will work with a team focused on sourcing and nurturing demand to grow SAP's Cloud ERP & LoB footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers.
Key Responsibilities & Tasks The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline in Romania:
Executing Targeted Outbound Campaigns via phone, chat and email. Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline). Nurturing leads received from other demand generation functions and progressing stalled pipeline. Generating and qualifying leads through proper means, and nurturing aging leads and opportunities, and eventually handing over fully qualified leads to the assigned account executives for further sales progress. Plan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert. Support and cooperate with Corporate Marketing, Field Marketing, Solution Specialists and Account Executives. Align with Sales colleagues for most effective territory planning and execution, covering all routes to market. Pass qualified leads to Sales resource for opportunity management and execution. Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports. Training & Enablement: Assist in activities to enhance demand generation and product/solution skills. Be active part of either classroom, e-learning, virtual classroom or mentor-lead activities. Complete and validate all requested enablement in a timely manner. Experience and Languages Requirements 1 to 2 years of experience in Demand Generation or Inside Sales environment. Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work. High volume activity working environments, involving phone and a CRM/ Contact Management System. Fluency in English & Romanian required. Fluency in any other regional language preferred. Bachelor's degree or equivalent business experience. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ******.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 400356 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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