col-wideJob Description:
**About Us**:
We provide the best balance between Technology and People to create efficient supply chains. With a multicultural team of experts in land freight transport, we are leveraging our team's extensive knowledge, supported by our platform to provide an effective and great service to our customers. Supplemented by an in-house broker team focused on urgent and difficult loads, we are able to cover the needs of the market.
We simplify the way shippers, carriers, and brokers connect. Our platform is focused on helping small and medium companies digitize their business and preparing them for the future needs of the industry - regulatory or otherwise. By linking them with other companies and helping them reduce inefficiencies and empty trips, so they can save costs and time.
**Your mission**:
We are looking for a Digital Freight Forwarder who will become part of our operations team. You are going to have a real impact on the operations team where you will look out for our carriers and at the same time expand our current network.
**Your profile**:
- Negotiation and great communication skills
- Proficient with Microsoft Office Suite.
- Good team player with the ability to interact with all levels.
- Fluent in English and Spanish. Polish or any additional language is a plus.
- Ability to deal with challenging situations.
- Effective and efficient resource management.
- Fast learner, comfortable with a dynamic environment.
- Proven experience or education in logistics or related fields.
- Strong organizational skills and ability to manage multiple projects simultaneously
- You have self-motivation and willingness to go the extra mile
**What You Will Do**:
- Build long-term relationships and manage a portfolio of our logistics partners.
- Daily Pricing negotiations in a fast-paced environment
- Act as carrier and customer escalation point to assist with the resolution of any open issues
- Partner with the back-office team to monitor, manage and deliver the required customer service level to our client
- Provide exceptional customer service to our carriers and customers
- Identify and onboarding key partners; Manage and expand our carriers and consumers database
- Planning, prizing, and allocating routes to drivers and ensuring sufficient resources to fulfill fleet operation requirements.
**What we offer**:
At Tennders people come first and our team of experienced logistics professionals is bringing to life their vision of the future of logistics. You will have the unique opportunity to be a part of this team within our fast-growing ambitious start-up.
**Impact**: With our culture of freedom, responsibility, and constructive feedback, your actions will have a direct impact on the life of each and every one of our customers.
**Flexible working**: Whether you prefer working from home or leaving the office early to go to the gym, that's perfectly fine. We are driven by objectives and let you organize yourself.
**Birthday day off**: Your birthday should be spent with family and friends, so you'll have an extra day off on your special date.
**Why us?**:
**Integrity**: We aspire to do the right thing with sincere intentions, responsibility, and respect, as the main drivers for trustful and high-impact work.
**Openness**: We empower our people to share their thoughts, opinions, and ideas. We encourage everyone to give and receive constructive feedback so we can grow and become better together.
**Innovation**: We always search for improvements, venturing beyond our comfort zones, promoting creativity, and critical thinking, and supporting new ideas.
Tennders is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, colour, religion, age sex, sexual orientation gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
