Career Category Sales & Marketing Operations Job Description If you feel like you're part of something bigger, it's because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It's time for a career you can be proud of. Join us. Our Digital Acceleration Team are looking for an experienced Digital Analytics & Omnichannel Specialist that will contribute to the company's digital transformation. This is an exciting opportunity for someone looking to define, implement and supervise the analytical layer of new digital channels as pillars of Amgen's digital presence in Iberia across all franchises. Digital Analytics & Omnichannel Specialist What you will do The key responsibilities of the position are: Accelerate digital & omnichannel transformation activities in line with infrastructure challenges (Website, Salesforce Marketing Cloud, Omnichannel dashboards, CRM and Veeva environment) Generate customer insights and implement value-added processes and governance to facilitate transformation. Change agent around data analysis and omnichannel performance management. Customer engagement and digital / omnichannel campaigns. WIN What we expect of you We are all different, but we all bring our unique contributions to the service of patients. What we are looking for in you, as an (experienced) professional, are the following qualifications and skills: Qualifications and required experience: University degree or higher education qualification(s) preferably in marketing, business studies, digital marketing, or a technology / media related disciplineExperience (around 4-6 years) in Digital Marketing Analyst/Omnichannel Project Manager or similar positions Core competencies Previous experience in data integration and analyticsKnowledge in analytics tools. E.g: Google Analytics, Google Spread Sheets, CRM (Veeva) and TableauFamiliarity with CRM, advanced data analytics and visualization tools, such as Veeva, Tableau or Google AnalyticsMeasuring & reporting on campaign analytics & KPIsModern analytical web, social listening, and business intelligence principlesExperience with AI and machine learning technologies, including predictive analytics, natural language processing (NLP), and generative AI models (e.g., GPT, Copilot) Ability and attitude Logical and analytical thinking: ability to approach problems analytically, to break down complex issuesCuriosity, proactive in seeking solutions, action-oriented and consensus-buildingTeam spirit and willingness to collaborate with multidisciplinary teams, locally and globallyService VocationalScientific rigorAbility to adapt and learn continuouslyCommunication and presentation skills (fluent in English)Prioritization and organization skillsEnthusiasm, motivation, and sense of autonomyResilienceAbility to teach and explainEthics and integrity THRIVE What you can expect of us As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being. Vast opportunities to learn and move up and across our global organizationDiverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table and actGenerous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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