Have you taken a SaaS business through massive growth in the early days?
Are you the kind of person that drives order to carnage in an environment that is constantly changing and evolving?
Are you a builder at your core, building teams and strategies to fulfill a huge vision and mission?
Duel is rapidly scaling, driven by ambitious growth plans and a thriving team across multiple functions.
We are seeking a strategic VP of Operations on a 12-month maternity contract to drive operational excellence, scale our team, and guide our US expansion throughout 2025.
The company is growing from 50 to over 100 people in the next 12 to 18 months, undergoing all the exciting vital changes as everything breaks on the way.
It'll be your job to make this as smooth as possible.
You've seen this movie before; you'll be the operational architect, shaping processes and strategies that fuel our long-term success and help us complete our mission to make Brand Advocacy the industry standard playbook for building brands.
This role demands leadership, cross-functional collaboration, financial oversight, and a deep understanding of people management to ensure that all aspects of our operations align with our growth objectives.
The Business Duel is a SaaS company on a mission to empower brands to grow through the advocacy of the people who love them.
It was founded by world-record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis.
We exist to show there's a better way to build businesses, to build a better future, proving that caring for people builds brand, which builds long-term and exponential profit returns.
The Duel Brand Advocacy Platform allows enterprise brands to scale how they manage their relationships with thousands of advocates, customers, creators, and brand ambassadors.
We're proud today that brands such as Abercrombie Fitch, Monica Vinader, Charlotte Tilbury, Spanx, Victoria's Secret, and Elemis (to name a few) are doing just that.
The Duel team comprises psychologists, brand experts, community builders, and exceptional talents.
The Role Operations Management: Your job is to make sure the trains run on time.
You'll lead the operational cadence, ensuring key meetings and processes align with our growth plans.
This includes overseeing company-wide meetings, setting OKRs, and financial reporting.
People Culture Management: Lead our People department and oversee talent acquisition, workforce planning, and employee engagement, ensuring we foster a culture of innovation and growth.
Market Expansion: Drive Duel's US expansion, specifically in NYC where we will be hiring extensively next year, setting operating principles and culture for our 2025 growth strategy.
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