Join a passionate remote team that values customer care! As a Customer Service Representative, you'll support customers, solve challenges, and make a difference all from the comfort of home.
Your Mission: Day to Day Responsibilities Be the first point of contact, providing caring and efficient service for customer inquiries.
Manage customer move-ins, move-outs, and payment processing for a self-storage facility, ensuring smooth transactions.
Conduct persuasive phone sales calls to potential customers, highlighting the benefits of storage solutions.
Handle a high volume of inbound/outbound calls, emails, and chats, delivering exceptional service.
Use active listening to address concerns, overcoming obstacles to achieve positive outcomes.
Maintain accurate customer records in CRM and document all interactions.
Foster long-term customer relationships, supporting the growth of our business.
Your Toolbox: Skills to be Successful 2+ years in customer service, sales, or call center environments.
Strong communication skills and the ability to connect with people from diverse backgrounds.
Detail-oriented with excellent organizational skills and multi-tasking abilities.
Critical problem-solver with a knack for finding solutions.
Ability to work flexibly, including weekends, with a schedule provided 2 weeks in advance.
Based in Argentina with the ability to work remotely.
Your Perks: What's in it for you Working completely remote.
Location independence.
15 Paid leave days.
Quarterly bonus.
Yearly salary increase policy (based on performance).
Long-term position with the opportunity to grow in a stable and growing Agency.
You'll be joining a high-level and fast-paced team.
Why Adaptive Teams? At Adaptive Teams, we don't just fill positions; we create pathways to success. Whether you're a seasoned pro or just starting out, we're here to help you grow, innovate, and make an impact.
If you're looking for exciting opportunities and a team that's as passionate as you are, this is the place to be.
What to Expect from Our Application Process? Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.
We understand your time is valuable, so we strive to keep the entire process under 60 minutes whenever possible, though some roles may require a slightly longer time investment.
Once selected, you'll have the chance to schedule an interview with our team. We aim to make the process as smooth and transparent as possible, so you'll always know where you stand.
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