The IBM Infrastructure Expert Labs organization is looking for a Delivery Consultant with expertise in IBM Z Systems to lead and deliver pre-sales and post-sales client engagements that enable the adoption of IBM Z Systems. Ideal candidates will have demonstrated a successful history of designing and deploying new and complex high-quality IBM Z solutions to clients in response to varying business requirements, can independently assess IT infrastructures, evaluate gaps in best practices and create IBM Z System solution recommendations for client environments while displaying excellent collaboration and communication with Clients, Sellers, Business Partners and Colleagues by delivering reports to clients.
Your Role and Responsibilities
You will be responsible for the implementation of IBM Z solutions which may include:
- Developing and delivering consulting assessments and workshops for the IBM Z Systems
- Traveling to customers and timely executing implementation projects according to the Scope of Work with customers, account teams, technical consultants, business partners and ensure client satisfaction.
- Encourage One Team approach. Develop and foster long-lasting relationships with clients, BPs, internal IBM teams, based on insight and knowledge of their current and future needs.
- Planning, installing, implementing, integrating new, complex and unique solutions related to IBM Z Systems
- Problem determination, skills transfer to customers, business partners and IBMers Documentation as part of services engagement at customer site or at IBM location
- Interface directly with the Customer, Sales, Marketing and Development
- Demonstrates leadership with external and internal clients to identify services engagement opportunities; provide proper Scope of Work definition and execute service projects
- Lead growth in new business areas, generate demand for services and assets
- Drive follow-on business from successful client engagements
- Be proactive and develop new services that meet brand, development and field needs.
- Pro-actively work with resource managers to identify the skills that are required to meet current and future needs for successful and timely deployment on opportunities utilizing those skills
- Dedication to Client success: Attain high client satisfaction supported by positive client feedback; Create new client references Exhibit personal responsibility in all relationships; including, but not limited to, honouring all internal and external commitments in a timely manner, being proactive, being responsive and
cooperative with clients, peers, management and other IBM organizations, and maintaining a positive, in control posture at all times
- Continuous self-assessment and continue to develop and expand deep technical and client facing skills to provide increased value to clients and be recognized as a MEA wide expert
- Get ready for the future challenges in line with WW IBM Strategy. Extend the range of offerings, capabilities, and improve business practices based on existing or potential market demand
English: Fluent
