Debt Collections Agent - German Speaking (M/W/X)

We are looking for a Debt Collections Agent for our DACH Market to join our talented Debt Collections team remotely in Barcelona. What you will contribute: Contact customers via phone and email to inform them of overdue paymentsPlan a course of action to recover outstanding paymentsNegotiate payoff deadlines or payment plansRespond to customer queriesInvestigate and resolve discrepanciesUpdate account status and databaseAlert superiors of debtors unwilling or unable to pay when necessaryWhat you bring: 1+ year experience in Debt CollectionsFluent in German and EnglishCustomer service orientationBasic understanding of accounting principlesAbility to multitask and work with targets and tight deadlinesExperience with MS Office and SalesforceExcellent communication and negotiation skills?What you will love about us: 28 days of paid vacation, plus another additional day after 3 & 4 yearsOnline Mental Wellness support with NilohealthFully covered insuranceUrban Sports Club or ClassPass Corporate DiscountAnnual learning budget of 1000€1 Paid Volunteering Day per MonthExclusive Grover Tech discount for you & your loved onesA diverse global team of 72 nationalities (and counting!)If you fancy an influential role and making our world a little greener, become part of the Grover Family, and let's grow together.
We are looking forward to e-meeting you!


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