Let's start something brilliant together: advance your career and become a Team Leader for the well-known Danish financial solutions provider - NETS. Are you a driven, result-oriented, and inspiring leader that is motivated by the responsibility over your team? Then we have the perfect vacancy for you!Take the next step in your career with Transcom!As a Team Leader, your responsibility will include:Product knowledgeProfitabilityQualityProductivityEfficiencyYour team of Customer Service SpecialistsYou will focus on effectively supporting each employee in your team, which means competence development and responsibility of each employee and making sure everyone meets our overall goals. The tasks also include leading operations, quality assurance, coaching, reporting, and following up on measurable production results. You will report directly to your Business Manager.What's in it for You?An ambitious and stable employer with long-term goalsInternational, inclusive workplace, employee-related companyPaid training and guidance in working with a reputable and strong brandEmployment rate: 100%Career progression - Leadership Development ProgrammeSports events (yoga, football, basketball etc.)Corporate benefits - discounts for the car, travel, fashion, leisure, sports, events, home decorations, electronics, and food industry products and servicesWhat we are looking for:Danish language proficiency at C1+ level (native)English language proficiency at B2+ levelMinimum 1 year experience in Management in CS environmentVery good knowledge of Google packageHigh level organizational and leadership skillsAdaptability to change and willingness to learn new thingsAvailability to start on the 3rd June 2024*Internal applicants - you must be employed with Transcom for 6 months and achieving all current KPIs*What Life at Transcom is like!At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mind-set, there's no end to how far we can go together.The recruitment processStep 1: You complete the website application. Note: If you have applied to the same position before, please explain in the cover letter what have you learned/improved since then.Step 2: You will receive an introduction phone callStep 3: You will be required to complete a short practical taskStep 4: You will attend a video interview with the Business Manager*Please note, that you would be asked to provide a reference letter*If this is a role that sparks your interest - apply now and we will provide you with more information.We look forward to hearing from you!Required language: Danish#J-18808-Ljbffr
