IT Technician en Barcelona.
In your role as an IT Technician I, you will engage in exciting tasks such as upkeeping on-site systems and enhancing our global IT services propelling IT advancements at sennder. You will provide both on-site and remote IT support to your colleagues, working in close collaboration with the entire team across various countries to deliver outstanding service and support in line with sennder's Service Level Objectives (SLOs).
IN THIS ROLE YOU WILL: Deep dive into undiscovered problems of endpoints and management solutions.Automate repetitive and tedious tasks using API runners, short scripts, etc.Help maintain our MS 365 tenant from an administrative POV - this will be your focus.Help your colleagues improve and spread the acquired knowledge.Ensure devices, resources, and licenses are used efficiently.Help maintain IT guidelines and SOP according to the latest industry standards. WHAT WE ARE LOOKING FOR: Proactive mindset and a service attitude interested in providing end user support with strong problem-solving skills.Quick adaptation to new technologies and enjoyment of optimization and automation.Excellent communication skills with a good level of English; other languages are a plus.Experience with common operating systems, client hardware, meeting room equipment, and related services. Tools and skills: Managing Microsoft 365 and all related services; experience with Google Workspace and Slack is a plus.Managing MS Active Directory (GPOs, Azure-Connect user lifecycle) and Azure AD.Mobile Device Management of (preferably) Intune or Jamf.Strong Windows OS knowledge.IAM basics - preferably Okta or/and Azure AD.Endpoint protection - preferably MS Defender and related services.
Even if you don't fulfill all the requirements, we would like to encourage you to apply anyway.
WHAT YOU CAN EXPECT:
At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, and respect to build fruitful collaboration across teams. Learn more about who we are on our website.
- Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
- Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
- Various opportunities to connect with colleagues through regular team events and company get-togethers.
- Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
- Flexible work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
- Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
- Competitive compensation package including objective-based bonus, referral reward, and in some cases, virtual option plan.
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